Personalized Favors FAQ

Have questions? We're here to help! Please tap the to view our quick answers to your Frequently Asked Questions!

About Your Artwork and Product Questions

  Can I use my artwork for custom design?
  What are the requirements for the artwork I will provide by email?
  I have my design but it is not in vector format.
  Can I customize a design from your template?
  Can you print my artwork or message on different colors or styles of hand fans?
  Can you print my design in custom colors?
  Can I get a preview or mock-up of my design?
  Can I request a sample personalized hand fan?
  Can I order custom-made hand fans?
  Other hand fans cannot be personalized - why?

Order Details, Fees, and Returns or Exchanges

  When will I receive my order?
  Can you rush my order
  Why are there different set-up fees?
  Can I modify or cancel my personalized order?
  What is your return or exchange policy?

Further Questions?'s General FAQ has the most comprehensive run-down of our quick answers to your Frequently Asked Questions about shopping here on our site. And, if something still is unclear, please do not hesitate to contact us via email at Info@PersonalizedFanStore.Com. Or, call us at 610.438.0632, Mondays to Fridays (9am-6pm EST), except Holidays.