Welcome to PersonalizedFanStore.com – your fastest-growing Asian online source for authentic Asian hand fans and personalized fans for wedding, favors, gifts, parties, personal or business use, and promotional giveaways. Turn to us for your needs of authentic Asian hand fans and great-quality personalized hand fans and be impressed by the quality of the hand fans you get, which come at super affordable price points!

Our Contact Information

We would like to hear from you! For questions, features, and other concerns, please feel free to contact us!

By Phone:
1.610.438.0632 (between 9 A.M. and 6 P.M. EST)
Mondays to Fridays (except Holidays)

By Standard Mail to our Office/Warehouse Address:
172 East Nesquehoning Street
Easton, PA 18042 1
United States

By Email:
info@personalizedfanstore.com

How to Buy

With just a few clicks, you can shop your Asian hand fans, personalized fans, and hand fan accessories here on our website or you can place your order by phone via our customer service direct line at 610.438.0632 during business hours, that's 9:00 A.M. and 6:00 P.M., Mondays to Fridays except Holidays. Government and public organizations can also fax your approved purchase order at 610.438.0632. After a successful order, you will receive a confirmation email of your order and our customer service team will process your order within the product processing time, which is specified on the respective product's page.

Payment

PersonalizedFanStore.com accepts the following payment options:

  • Credit Card: Visa, MasterCard, American Express and Discover
  • Cashier's Checks
  • Money Orders
  • Personal Checks

Please note that orders paid by personal checks will not ship until payment has been received and the check cleared. We do not process checks online. Please check out our FAQ page for detailed information about the payment of your order.

Shipping & Delivery

We work closely with independent couriers, i.e., UPS, FedEx, and USPS, for the quick and hassle-free delivery of your order to the domestic or international address that you have provided during the checkout process. While we cannot provide a specific date and time of the delivery or arrival of your order, you can check out our FAQ page for more information about order Shipping & Delivery, including our serviceable areas and the estimated delivery lead time of your desired shipping option. Also, you can check the status of your order on the courier company website's online tracking tool using the tracking number, which will be provided to you via email.

Safe and Secure Payment Options

PersonalizedFanStore.com highly respects the privacy of the information that you share pertinent to your order. For this reason, we work hard in ensuring your privacy and utilize Secure Sockets Layer (SSL), an advanced encryption technology that makes it virtually impossible for unauthorized parties to read or intercept any information you send us. This advanced technology has made shopping online significantly safer than using your credit card at a restaurant or department store.

Frequently Asked Questions

Have questions about your order? Need to know our refund and replacement policies, and more? Please take your time to check out our FAQ page for quick answers to your Frequently Asked Questions.